MADRID, Aug. 31 (EUROPA PRESS) –
Vodafone will adjust its rates to the average Consumer Price Index (CPI) starting next January, as reported by the operator on Wednesday.
Specifically, the company has modified the existing contract model with its customers due to the increase in the CPI and the consequent chained increase in the price of energy, costs, services and suppliers.
In this way, the European operator will link the evolution of the IPC automatically in its rates each year “in a predictable and completely transparent way” for its customers.
The CPI formula applied by the European operator will be established by means of the official interannual CPI figure, calculated from October of the previous year to September of the current year.
Vodafone will introduce this clause in new contracts this week and will gradually communicate it to existing customers over the next few weeks.
The implementation of this new model will take place in the first quarter of 2023.
Financially vulnerable customers who have contracted the operator’s social rates will not be affected by the new model.
The company explained that this measure seeks to consolidate the long-term sustainability of the business and ensure the necessary resources for networks, products and services in Spain.
In this sense, despite the strong year-on-year growth of the sector in terms of customers and data consumption, mobile telephony prices have fallen by 32% since 2008, according to the National Commission of Markets and Competition (CNMC), with losses of more than 34% of revenues in the last 10 years and an erosion of business value of approximately 50%, which has reduced the ability of operators to invest in infrastructure for new 5G telecommunications networks.